Saturday, July 31, 2010
Delta Kits Dear Korey,
I ordered the premium pit resin #144-14, 7 ml on 7-19-2010. I used it on 7-21-2010 on an 18 wheeler windshield. I noticed it took less to seal the break and had fewer shavings. The heat on the east coast has been near 100F degrees daily for 2 months. I was using pit premium 144-2 prior to this. With the high heat this resin liquefied fast and would run down the windshield, prior to getting the square over it, or would slide downward. The new pit resin stays put and I seem to use less of it, to seal the break. I have used this resin since that date on 13 breaks ranging in size from ¼ inch to 2 inches and about 6 chips, mostly big rigs. The results were fantastic and I no longer have the run problem or excessive air bubbles. If you are working in the extreme heat, I highly recommend a test trial of this product. I paid a few dollars extra for the product, however I am using less of the pit resin, which should save me money over the long run.
Thanks Brent for recommending it on one of your July post.
I started doing windshields at a carwash and saw the potential in revenue increase drastically. Then I got certified by Delta Kits! Business really took off! The knowledge of windshield repair and headlight restorations has helped me generate over $60,000 in 6 months in the carwash industry. Thanks to Delta Kits I am proud of the work I do and not only that, I order my products and resin from them to maintain the quality of work I do. The windshield repair forum is another way to get ideas and tips on how to earn business and to market services. I am grateful to Delta Kits for the certification and training.
I would like to tell everybody about my experience with Delta Kits. I bought a windshield repair kit from my super awesome sales rep Korey and it arrived April 2nd. I immediately popped in the DVD and watched it several times over and over again. I then went out and luckily had several damaged areas on my windshield to practice on. I also found 2 junk cars that had windshields with tons of damage and I fixed every crack and chip on them. I can't tell you how many times I had to stop and call Korey and ask him questions and his opinions, but he was there with the right answer each and every time. It is now April 27th and I have made over $4,000 during my first month in business.
I now have a location with great traffic and have had to upgrade to a 2 bridge kit. I have reordered supplies 3 times already, (which is a great problem to have!) Thanks Delta Kits and Korey for helping me make a GREAT living while I am going through the police academy. I am about to open my 2nd location!
My wife and I just returned from attending the Delta Kits training and certification class in Eugene, OR. First of all I want to thank Brent, Korey, Jonathan, Bruce and the entire Delta Kits staff for the great day we had. The training class was more than I expected. Having no prior knowledge or experience of the windshield repair industry I left the class having a wealth of knowledge about the industry. We were given an overview of the industry, the processes of a professional windshield repair and marketing and billing tips.
The best part of the class was the hands on training that was provided for all participants. I strongly recommend this training class for all windshield repair technicians regardless of what system that you may use. I feel confident that I can perform a professional quality windshield repair after attending this training class. With that said I will continue to practice my new trade.....because as the saying goes "Practice makes perfect".
Hope this email finds you well. I wanted to take a moment to thank you for allowing Korey to help us with some training for our staff. He did an outstanding job. The most impressive part was one of our techs (Mr. know it all) said he learned a few things and believe me that is saying a lot. As a business owner I understand how important having the right staff is, you hit it out the park by having Korey on your team.
Dear Delta Kits,
I would like to take this time to thank you for the great on the road training and certification class in Clearwater, FL. I went to the class as a pure novice in the windshield repair industry. The hands-on training was just great.
There is no way you can put a price tag on this type of individual training, the information on the industry itself and with the equipment used in that industry. I researched the market for a whole year before I chose Delta Kits. One of the reasons I chose Delta Kits is because of its superior equipment, and the superiority of its resins. I also looked very closely at its training methods and left the Clearwater class a different person then when I came.
In four weeks I have done 50 repairs in the 90 -92% range. I have had every scenario you can think of and my equipment and the technique's I was shown have never failed. Now my customers do the talking for me. I get calls on a regular basis. My advice to anyone out there who is considering the windshield repair industry.....GO DELTA !!!!!....
I just wanted to drop a line about the customer service and quality of products I have received from Delta Kits. I had been in the auto glass replacement and repair business for several years before deciding to purchase a windshield repair system for myself. After reading tons of reviews and talking to other technicians in the industry I decided to purchase the Delta Kits Double Bridge 25th Anniversary special package.
I did not make a mistake!! The quality of the product, the completeness of the kit and customer service received, puts Delta Kits heads and shoulders above its competition. The technical support provided is unmatched by other manufacturers. I even had Korey call me without me first contacting him as he read on the windshield repair forum that I was having a couple issues with my technique.
After a brief conversation Korey was able to identify what I was doing incorrect, I made the adjustments suggested and my repairs look better than ever!
I also purchased the Headlight Restoration system (with Metabo) that Delta Kits offers and it makes me look good everyday! The quality of the finished product is jaw dropping. I really get that "wow" factor from my customers after I restore their headlights. The system is extremely complete and I have already made my investment back.
I am impressed that Delta Kits continues to update, evaluate and test different techniques and products to make their current catalog even better. I look forward to continuing my business with one of the best vendors I have ever had the pleasure of dealing with.
Thanks for everything!
Good evening Brent,
You may not remember me, but I had dinner with you and Korey last year during the Auto Glass Week out in Vegas.
As a business owner, my single greatest obstacle is finding high quality, dedicated employees that are looking to contribute to the company rather than just picking up a paycheck. Why am I telling you this? Because last week I had the privilege of experiencing one such employee that you have! Last month when I found out Delta Kits would be attending the Open House I called and spoke with Korey. I asked him if he knew who would be coming out for Delta Kits, and he told me that he would. I told him that I'd be grateful if he could afford me some of his time. He agreed to meet with me.
Before our Wednesday evening event, Korey met with me and I shared with him that my repairs were no longer looking as good as they used to look. He re-instructed me on the proper repair techniques to be used with Delta Kits equipment. Heeding his advice, I tried a repair and "presto", back to the repairs of ole. My technician later met with us, and I quickly told Butch to FORGET everything I had told him about repairs, and listen to everything Korey had to share with him. Korey instructed, Butch listened and Butch did several repairs Thursday and Friday, all much better than we had been previously doing.
I just wanted to take a moment to tell you how fortune I think you are to have someone with your company that is such a huge ambassador. Korey presents himself and represents Delta Kits in the highest possible manner. Maybe in time, my company, can find someone equally as dedicated. I long for that day.
Have a great week, and if you’re headed to Vegas next week, I hope to see you there.
I would like to let it be known that on February 3, 2009 Time2Shine made the Right Choice When choosing and purchasing our EZK-121 windshield repair system from Delta Kits.
From visiting the website and having the pleasure of speaking with account executive Korey Gobin, to viewing the how-to videos, and ultimately using the windshield repair system we knew Delta Kits was "Simply the Best"
You're always available to help! Our calls and emails are handled promptly without any delay.
Delta Kits' equipment is made of great quality & craftsmanship. The system out performs others and produces optimal results every repair with "simplicity". In addition, there isn't any hard to use or unnecessary pumps and hoses.
From the beginning, we knew we were in good hands and we continue to be treated just as if were family. We are extremely satisfied and Time2Shine Auto Spa & Reconditioning are customers of Delta Kits for life!
Thanks for all the hard work and determination in an extraordinary piece of equipment, and for creating a voice for the Windshield Repair Community with the Windshield Repair Forum.
I encourage anyone seeking a career move into the Windshield Repair Industry to choose Delta Kits! You will be pleased and you won't regret you did it.
Dear Delta Kits,
We recently received our order of ten customized, rock chip repair kits. Initially this order was placed to "test the waters" of your company. Needless to say, we have been very pleased. You have met and exceeded our expectations. We look forward to doing business with you in the future. Thank you again for your efforts and time.
Glass Mechanix Bridge for trade-in for credit. Very happy with your equipment and resin, only wish I had started with your equipment. We now have 5 Delta bridges and will probably need a couple more when spring arrives.
The marketing ideas you gave us were incredible and I know that it has already started taking our business to the next level. We learned 10 times what it cost us to attend (Expo & Training). Training : AWESOME All questions answered. All repairs are now 95% clear or better.
Thank you, Thank you, Thank you!!!
When I decided to expand my 'repair only' business a while back, I checked out equipment that everyone had to offer. Truthfully, a lot of it looks the same. But, I decided recently that I would buy Delta equipment from now on. The reason? I visit the forums at least once a week. I have been impressed by the fact that you really take an interest in the problems facing wsr businessmen.
I appreciate the high standard of your forum, I appreciate that you do not let it get out of control, as is true of some other wsr forums. I have learned a lot. I don't buy a lot of equipment or supplies, but because of your interest in wsr techs as people and not just customers, I will buy what I need from you. Besides, a lot of your customers say they are getting excellent results with your equipment. Thanks again for your interest, and keep up the good work.
Jordan, Mindy & The Crew,
I want to let you know how grateful I am for all your help getting my Windshield Repair Business started. I should also thank Paul at American Glass in Oakland for introducing me and his early help in the process of becoming part of the Delta Kits Family and Star Windshield Repair.
I have to tell you that I've paid for extended support and have been promised to receive support down the road from other companies in the past, to only be let down and unsatisfied in most cases. Where as here at Delta Kits, I did not pay for extended service of any kind but I feel as though you have exceeded my expectations and continue to answer my calls, emails, and all my questions with a sincere, professional, happy to help you in any way we can attitude.
You guys are one of a kind and I thank you for everything!
Delta Kits' primary business is supplying equipment and products to professionals in the Windshield and Autoglass repair industry. However, it also offers products for the DIY community, which is where I fit in. I had a quarter-sized bullseye chip in a large plate glass window. After making dozens of calls to residential window repair and autoglass repair shops in my area, it seemed that no one knew how to repair the window. So I started searching the internet for a DIY solution. Pretty quickly, I came across a great article by Jordan Deines at Delta Kits that addressed my exact situation. I contacted the folks at Delta Kits, who provided me detailed instructions on how to repair the hole along with a product list. I also contacted the author the article, who actually took the time to write me back and give me some additional tips. As soon as I get the products and complete the job, I'll edit the post to let you know how it turns out. But as of right now, I can definitely say that the customer service has been beyond excellent.
The headlights on our car were so discolored & worn looking, we were looking into having them replaced, which was VERY expensive to do so. We heard about Delta Kits Inc. & saw the before & after pictures. It looked to good to be true, but decided to give them a try. When we picked up our car, we were AMAZED!! Our headlights looked brand new! I highly recommend this company to anyone looking to improve the appearance of their car. It has been several months since the service was done & our headlights are still "crystal clear!" Hands down, this business is wonderful!! A++++++!